1. Scope
What This Covers
This policy applies to payments made for ipYes TV software activation.
We do not sell channels, streaming subscriptions, or media content packages.
Billing
Refund Policy
This policy explains how refunds are handled for ipYes TV software activation purchases.
Last reviewed: April 11, 2026
ipyestv@gmail.com
4.99 activation
2. Eligibility
When Refunds May Be Granted
Refund requests may be approved if:
- A duplicate or accidental charge occurred.
- Activation was paid but not delivered due to a verified technical failure.
- Billing error is confirmed by transaction records.
3. Non-Refundable Cases
When Refunds Are Usually Not Available
- Activation was successfully delivered and used.
- User-side incompatibility not related to our activation system.
- Requests related to third-party playlists or content availability.
4. Request Process
How To Request A Refund
Send your request to ipyestv@gmail.com with:
- Payment date and amount (4.99 EUR standard activation)
- Device MAC or activation reference
- Short explanation of the issue
Our team reviews requests and replies as quickly as possible.
5. Support Contact
Billing Assistance
Email: ipyestv@gmail.com
Standard activation fee: 4.99 EUR
By purchasing activation, you accept this refund policy together with our Terms and Privacy policy.